Disclaimer: BatchDialer does not offer legal advice. This article is for educational purposes only. Consult a legal professional before using a predictive dialer to cold call leads.
Key Takeaways:
- Predictive dialers call multiple numbers simultaneously, and route only answered calls to available agents, dramatically increasing talk time.
- By using algorithms to predict agent availability and prioritizing high-intent leads, predictive dialers can significantly boost connection rates compared to manual methods.
- To remain compliant with the FTC, predictive dialers must keep abandoned calls under 3% of all answered calls and adhere to other telemarketing regulations.
What if you could make cold calls only to leads who are likely to pick up and convert? As a real estate agent or investor, this could save you countless hours of dialing busy signals, disconnected numbers, and uninterested leads.
Enter predictive dialers. They call multiple numbers at once and only connect you to answered calls, maximizing your talk time. Read on to learn more about how this technology works, best practices, and why every real estate professional needs it.
The Need for Faster Real Estate Outreach
In real estate, time is money. If you drag your feet on a potential deal, your competition could beat you to it. The same goes for manual dialing. If you’re blindly calling leads and tapping out phone numbers by hand, you could be losing time that could be spent in actual conversations—with the right tools.
Predictive dialers optimize speed and efficiency by instantly dialing multiple numbers simultaneously and prioritizing those most likely to connect. This way, you and your team can talk to more leads per hour.
What Is a Predictive Dialer?
A predictive dialer is automated calling software that dials multiple phone numbers simultaneously and connects answered calls to available agents. It uses algorithms to predict when agents will become available and adjusts the dialing rate in real-time to minimize idle time.
For example, BatchDialer’s multi-line dialing feature allows you to call up to five numbers simultaneously. When someone answers, the call is routed to you, while other answered calls are automatically directed to available agents on your team.
Additionally, BatchDialer’s right-party contact algorithm verifies the most accurate number for each lead, enabling you to reach the correct person more efficiently. The platform’s AI Suite then assists agents during live conversations by suggesting what to say next, automatically summarizing calls, and applying the correct disposition — saving time and improving consistency across every outreach session.
Predictive Dialing vs. Power Dialing vs. Manual Dialing
Let’s take a look at how predictive dialing compares to other dialing methods:
| Predictive Dialing | Power Dialing | Manual Dialing | |
| How It Works | Dials multiple numbers simultaneously, predicts agent availability, and automatically routes answered calls | Automatically dials the following number in the call queue once the last call has ended, but only one number at a time | Requires you to manually dial each number one at a time, providing more control but less efficiency |
| Who It’s Best For | Small to large real estate teams running high-volume cold calling campaigns (agents, investors, and wholesalers) | Individual agents or investors who want to maximize cold calling productivity | Agents or investors engaging in one-off calls (not cold calling multiple numbers) |
In summary, to improve high-volume cold calling campaigns, consider using a predictive dialer.
How Predictive Dialers Improve Connection Rates
One of the primary reasons to use a predictive dialer is to connect with prospects faster, reduce agent downtime, and thereby improve connection rates.
Watch: The Easiest Way to Improve Your Cold Calling Connectivity Rates | BatchDialer
Your connection rate is the percentage of dialed numbers that result in a live conversation. It’s calculated by dividing the number of connected calls by the total number of calls dialed. For instance, if you dial 100 numbers and speak with five people, your connection rate would be 5%.
Since predictive dialers automatically adjust the dialing volume to match your team’s capacity for live conversations, your connection rate tends to be higher than it would be with other methods. Remember, predictive dialers use algorithms to deliver live calls to agents as soon as they’re ready, minimizing idle time and boosting the number of conversations you have.
Other Key Benefits for Real Estate Investors
Additionally, predictive dialers also come with other benefits for real estate investors:
- Faster speed-to-lead: Speed-to-lead is the time it takes you to respond after a prospect shows interest in your business. With a predictive dialer, high-intent leads are automatically sent to the top of the call queue.
- Improved team output: Predictive dialers maximize the time your agents spend in actual conversations by eliminating manual dialing and reducing wait time between calls.
- Consistent follow-up: Automated calling queues ensure no leads fall through the cracks by systematically working through your contact list and scheduling callbacks until prospects convert or opt out.
Predictive Dialer Compliance & Abandoned Call Rules
Of course, using a predictive dialer also means you must comply with telemarketing regulations.
For example, the Federal Trade Commission (FTC) prohibits you from abandoning outbound telephone calls, meaning a person answers your call and you or one of your team members is not there to take the call within two seconds.
Since predictive dialers call multiple numbers simultaneously, abandoned calls are a potential risk. However, as long as you don’t abandon more than 3% of all calls answered by a live person, the abandoned call rule won’t be enforced against you. Still, you should keep abandoned calls to a minimum.
Pro Tip: Protect yourself from legal challenges with BatchDialer’s built-in compliance features, including consent management, litigator scrubbing, caller ID reputation, and more.
Why BatchDialer’s Predictive Mode Stands Out
Compared to other predictive dialers, BatchDialer’s predictive mode stands out by giving you customizable scripts to follow with each call, as well as the contact’s:
- Personal details
- Property details & photos
- Campaign history
- Other notes
This way, you have all the information you need to personalize your outreach when you need it.
Once the call ends, you can also describe how the call went by choosing from a list of tags like “Follow Up Call,” “Voicemail,” and “Do Not Call” before moving on to the next call.
Meanwhile, BatchDialer’s AI conducts sentiment analysis and provides recommendations on how to tailor your follow-up. It also monitors 10+ sources to ensure you always know the status of your numbers, automatically replacing any numbers flagged as “spam.”
Ready to take your cold calling campaigns to the next level? Reach higher-quality prospects in less time by trying BatchDialer today.
Start your free 7-day trial now!
Frequently Asked Questions (FAQs)
What is a predictive dialer, and how does it work for real estate?
A predictive dialer is an automated calling software that dials multiple numbers at once and connects answered calls to available agents. In real estate, it can help inventors and agents maximize their outreach by reducing wait times between phone conversations.
Is predictive dialing better than other cold calling methods?
For high-volume calling campaigns, yes. Predictive dialing allows for the simultaneous calling of multiple numbers, making it more efficient than power dialing or manual dialing methods.
How can real estate investors use predictive dialers?
Real estate investors can use predictive dialers to quickly contact motivated sellers, absentee owners, and other high-intent leads. The technology automatically prioritizes live leads.
What is multi-line dialing, and why does it matter for real estate cold calling?
Multi-line dialing lets you call multiple phone numbers simultaneously. For example, BatchDialer allows you to call up to five numbers simultaneously. This will enable you to spend more time in actual conversations with prospects and less time waiting for calls to connect.
How does phone number reputation impact my real estate calling campaigns?
Phone number reputation refers to how carriers and recipients perceive your calling number. If flagged as “spam,” fewer people will answer. BatchDialer monitors the reputation of your numbers to ensure your calling campaigns maintain high answer rates.
Can small real estate teams benefit from predictive dialing software?
Absolutely. Even small teams of 2-3 agents can benefit from predictive dialing software since it helps you reach more leads per hour.
