Frequently Asked Questions
BatchDialer is a cloud-based multi-line dialing solution for small businesses and enterprises worldwide. It features a powerful outbound predictive and preview dialer, real-time analytics, and a built-in CRM tool for call management.
Our preview dialer allows the caller to view contact details before initiating a call and is best for complex conversations where research is required. Our predictive dialer leverages AI to call multiple phone numbers simultaneously and is best for high-volume outbound dialing.
Unlike other dialers, BatchDialer offers property details on each address uploaded to help you analyze a lead easily. It also offers phone number reputation management to give you visibility on which phone numbers are clean or need to be replaced, automatic and unlimited phone number replacements for flagged phone numbers, an automatic litigator scrub, and more.
Yes. BatchDialer’s Advanced plans allow you to call up to 5 people at once, helping you make more connected calls quicker.
The predictive dialer uses AI to call multiple contacts in your lists at once. This enables you to connect with more people quicker, as the system can get through unanswered calls and move you onto the next contact. You won’t have to do anything other than wait until someone answers your call!
Yes. You can easily create appointments and tasks, categorize each call with a call result, leave notes, and manage call recordings. We also integrate with a variety of industry-standard CRMs.
Yes. BatchDialer will not only give you the option to scrub out any numbers that fall on the Federal Do Not Contact list, but it will also scrub out litigators by default, ensuring you don’t call people you’d rather avoid.
Yes. BatchDialer offers several inbound call options, including a classic callback in the system, IVRs, voicemails, and even a callforward number.
Yes. BatchDialer seamlessly integrates with softwares such as BatchLeads, Podio, Hubspot, Zapier and much more.
Yes. BatchDialer’s advanced plan includes phone number reputation monitoring and will display any carrier flags placed on your numbers. The advanced plan also includes unlimited replacement phone numbers so if you do happen to get a number flagged as spam, it will be automatically replaced if enabled. This ensures you’re only using clean numbers to call your contacts.
Yes. BatchDialer includes property details and photos on all imported property addresses. You’ll see information like vacancy status, MLS details, ownership length, preforeclosure status and much more.
BatchDialer includes an AI assistant to help you stay on top of your team, account management, best-performing campaigns and even to write scripts. It also has AI predictive dialing to call multiple people at once in your campaigns.
BatchDialer offers month-to-month subscriptions, annual contracts, and annual-paid-monthly contracts. Month-to-month subscriptions can be canceled at any time. Annual subscriptions and contracts are automatically renewed unless a cancellation notice is prior to the one-year anniversary of the initial sign-up date.
We accept most credit and debit cards, including Visa, Mastercard, American Express and Discover. For annual and custom plans, ACH is available upon request. Contact sales for more information.
After your free trial period ends, you will be automatically billed on a monthly or annual basis, depending on your plan term and the price you selected at checkout. To request a product demo, please contact sales.
Subscribers who choose month-to-month billing can cancel at anytime and they will not be charged for the following month. We do not offer partial refunds if you cancel before the end of your most recently paid billing cycle.
We do offer volume-based discounts. Please contact sales for more information.
For all plans, standard customer support is available by chat, and email at support@batchservice.com. Chat is available by clicking the Batch ‘B’ located at the bottom left of each of our products and websites. If you do not see the Batch ‘B’, ensure you do not have popup or AdBlock enabled!
Our basic plan provides group onboarding and self-serve support & education. For advanced users, we offer dedicated meetings to assist with the configuration of BatchDialer’s advanced features. In addition, we provide comprehensive training on our reputation monitoring feature, as well as other consultation services to help our customers get the most out of our dialer solution.
