Call Center Dialer Software
Set the standard by powering your BPO with advanced auto dialing. Put the industry’s most advanced multi-line outbound dialer at your team’s fingertips.
Power Dialer – Automate Calls & Maximize Agent Efficiency
Speed up outbound calling with our Power Dialer, designed to eliminate manual dialing and increase talk time. It automatically connects agents to live calls, filters out busy signals, and ensures seamless call transitions—perfect for high-volume call centers and sales teams.
Maximize your calling capacity
When you run a BPO, you’re judged by your efficiency. Make it your defining characteristic by equipping your operators with the industry’s fastest outbound calling tool.
Dial up to five lines simultaneously
Choose between predictive and preview dialing modes
Slash agent wait times with rapid fire dialing
Optimize connection rates with local presence technology
Establish legitimacy with Predictive Dialing
Industry-first reputation monitoring technology allows you to run calling campaigns without worrying about the “spam likely” labels that are dashing connection rates across the industry.
Unlock operational visibility with a number health dashboard
Reduce downtime with automatic number replacement
Evaluate your existing phone numbers
A dialer that delivers for your business
BatchDialer AI – Smart Call Automation for Smarter Results
Leverage AI-powered call analytics, real-time agent coaching, and intelligent call routing to boost performance. Our AI Suite cuts costs, improves compliance, and helps agents close more deals—automatically.
Cultivate excellence
Develop your teams with built-in management, coaching, and training tools.
Segment and assign contact lists to individual agents
Track individual and team development with the customizable KPI dashboard
Support callers with built-in coaching tools like listen, whisper, and barge
Facilitate better conversations with Preview Dialer
Well-equipped agents have more success. Give your team the tools they need to navigate challenging conversations and work more efficiently.
Customizable, on-screen scripts prepare agents for tough conversations
On-screen client details give agents confidence
Transfer live calls with the click of a button
Boost efficiency and reach more people with voicemail drop technology
Agent Performance Analytics
Track individual agent KPIs—calls answered, appointments set, talk time, and productivity gaps—with AI-powered insights to optimize performance.
Activity Breakdown
Conversion Tracking
AI Coaching Alerts
Dialer FAQ's
How does BatchDialer improve call center efficiency?
BatchDialer automates manual tasks like dialing, call logging, and compliance checks—reducing idle time by up to 70%. Features like Power Dialer, AI-driven analytics, and CRM integrations ensure agents spend more time talking to leads and less time on admin work.
Is BatchDialer compliant with call center regulations (TCPA, DNC)?
Yes. BatchDialer includes built-in TCPA & DNC compliance tools, such as automated Do-Not-Call list scrubbing, call recording disclosures, and time-zone dialing restrictions. Our AI also flags potential compliance risks in real time.
Can BatchDialer integrate with my existing CRM or tools?
Absolutely. BatchDialer seamlessly integrates with HubSpot, Salesforce, Zoho, and more via API or native connectors. Sync call logs, dispositions, and customer data automatically—no manual entry required.
How does the AI Suite help call center agents perform better?
Our AI Suite provides real-time coaching (e.g., script suggestions, objection handling), sentiment analysis to gauge customer mood, and post-call summaries with actionable insights—helping agents close 20% more deals.
What’s the difference between Power Dialer and Predictive Dialer modes?
Power Dialer: Dials numbers one-after-one (ideal for high-value leads or compliance-sensitive campaigns).
Predictive Dialer: Uses AI to predict agent availability and call answer rates, dialing multiple lines simultaneously for maximum efficiency (best for high-volume outbound).
