Cement Your Reputation for Reliability
Set the standard for call center performance by putting the industry’s most advanced multi-line outbound dialer at your team’s fingertips.
Maximize your calling capacity
When you run a BPO, you’re judged by your efficiency. Make it your defining characteristic by equipping your operators with the industry’s fastest outbound calling tool.
Dial up to five lines simultaneously
Choose between predictive and preview dialing modes
Slash agent wait times with rapid fire dialing
Optimize connection rates with local presence technology
Establish legitimacy
Industry-first reputation monitoring technology allows you to run calling campaigns without worrying about the “spam likely” labels that are dashing connection rates across the industry.
Unlock operational visibility with a number health dashboard
Reduce downtime with automatic number replacement
Evaluate your existing phone numbers
Cultivate excellence
Develop your teams with built-in management, coaching, and training tools.
Segment and assign contact lists to individual agents
Track individual and team development with the customizable KPI dashboard
Support callers with built-in coaching tools like listen, whisper, and barge
Facilitate better conversations
Well-equipped agents have more success. Give your team the tools they need to navigate challenging conversations and work more efficiently.
Customizable, on-screen scripts prepare agents for tough conversations
On-screen client details give agents confidence
Transfer live calls with the click of a button
Boost efficiency and reach more people with voicemail drop technology
