Plans & Pricing
BatchDialer Basic
billed at $1,668 $1,1332/yr
Features include:
BatchDialer Advanced
billed at $3,588 $2,868/yr
Everything in Basic, plus:
Cost Calculator
Basic | Advanced |
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CORE PLATFORM FEATURES | ||||
*Free Local Phone Numbers Included (per Agent per Month) | 0 | 60 | ||
Lines per Agent | 3 | 5 | ||
Maximum number of lines a single agent can dial simultaneously. | ||||
Monthly Cost per Additional Phone Number | $4.00 | $1.00 | ||
Price per local and toll-free phone number. For advanced users, this price reflects any numbers purchased above and beyond what's included. | ||||
Predictive and Preview Dialer | ||||
Real Estate Property Details | ||||
From basic characteristics like property type and layout to important details like equity and distress indicators, BatchDialer is the only platform that gives you in-app property data so your agents can have quality conversations. | ||||
DNC & Litigator Scrub | ||||
Flag and remove litigators and DNC numbers from your call lists to avoid costly disputes. | ||||
ADVANCED TOOLS | ||||
Phone Reputation Management | X | |||
Avoid negative call labeling while monitoring the health of your outbound calls and connections. Powered by CallerIDReputation.com, this tool references more than a dozen sources and carriers to update your spam score daily. | ||||
Phone Number Auto Replacement | X | Up to 60 numbers (per agent, per month) | ||
Fully automate your reputation management. BatchDialer instantly replaces phone numbers with more than 2 carrier flags so you can keep your reputation clean while you sleep. | ||||
Live Floor Monitoring | X | |||
Monitor your agents and their activities at a glance. Visualize your call center or sales floor as a virtual map. | ||||
Rapid Fire Mode | X | |||
Reduce agent wait time by automatically firing off another outbound call as soon as the last one ends. | ||||
Smart Local Presence | X | |||
Improve call accept rates by automatically matching area codes to the caller’s physical location. | ||||
Dedicated Training & Support | X | |||
Dedicated onboarding and support meetings designed to assist with the configuration of BatchDialer and facilitate the effective utilization of its advanced features. Basic plans will receive group onboarding and on-demand training. | ||||
WORKFORCE OPTIMIZATION | ||||
Agent Scripts & Lead Sheets | ||||
Enable your team with scripts and lead qualification sheets so they can have higher quality conversations. | ||||
Agent Calendars & Custom Statuses | ||||
Assign tasks to agents with a built-in calendar and enable custom statuses for operational organization. | ||||
Cold & Warm Transfer Between Agents | ||||
Allow agents to transfer cold and warm leads to one another to avoid customer wait time. | ||||
Account Permissions, Roles, and Privileges | ||||
Customize your users’ roles with detailed account permissions, roles and privileges. | ||||
Call Listening, Whispering & Barging | ||||
Monitor all agents in real-time from one screen, with the ability to listen, whisper, or barge in on a call. | ||||
Agent-Agent Chat Capability | X | |||
Agents can directly message one another to maximize team collaboration. | ||||
CALLING FEATURES & DATABASE MANAGEMENT | ||||
Call Forwarding | ||||
Send inbound calls to a specific agent, a voicemail recording, or an outside phone number. | ||||
Inbound Call Queue | ||||
Customize inbound call queues and assign to campaigns, agents and extensions. Select ring, timeout, and after hours strategies. | ||||
Answering Machine Detection | ||||
Reduce agent wait time with automatic answering machine detection. | ||||
Advanced Campaign Management | ||||
Configure campaigns by lead score priority, call connect type, dialing & queue behavior and more. | ||||
Lead Prioritization & Scoring | ||||
Create custom lead scores based on factors like verified numbers, last call result, phone type and more. Quickly prioritize numbers in calling campaigns. | ||||
Custom Dispositions | ||||
Custom call dispositions help you better manage contacts and call results. | ||||
Call Recording | 90 Days | 365 Days | ||
Calls between customers and agents can be stored, retrieved and evaluated according to business needs. Recordings will be saved for the time period specified per plan. | ||||
REPORTING & ANALYTICS | ||||
Live Dashboards | ||||
View agent and call activity at a glance. Review and analyze data points like agent talk time, campaign performance, best time to call and more. | ||||
Customizable Dashboard Layout | ||||
Fully flexible report tiles. Customize how you display your KPIs and performance monitoring data, and spot trends at a glance. | ||||
Agent Reporting | ||||
View agent status records and productivity with agent-specific reports. | ||||
APP INTEGRATIONS | ||||
BatchLeads Integration | ||||
Directly connect BatchDialer with your BatchLeads app. Add new leads to calling campaigns and customize which numbers you send over. Seamlessly sync call outcomes and lead status between platforms. | ||||
API & Zapier Integrations | ||||
Connect thousands of 3rd party tools and automate workflows with Zapier and Podio integrations. | ||||
TRAINING & SUPPORT | ||||
Chat Support | ||||
Chat support available weekdays 6am-6pm Arizona Standard Time and weekends from 7:30am-4pm Arizona Standard Tme. | ||||
Access to BatchDialer Help Center & Community | ||||
Search and view knowledge base help articles, videos, and tutorials. Available 24/7. | ||||
Getting Started On-Demand Training & Onboarding | ||||
Automated walkthrough of the BatchDialer platform and its capabilities. |
BatchDialer offers month-to-month subscriptions, annual contracts, and annual-paid-monthly contracts. Month-to-month subscriptions can be canceled at any time. Annual subscriptions and contracts are automatically renewed unless a cancellation notice is prior to the one-year anniversary of the initial sign-up date.
We accept most credit and debit cards, including Visa, Mastercard, American Express and Discover. For annual and custom plans, ACH is available upon request. Contact sales for more information.
After your free trial period ends, you will be automatically billed on a monthly or annual basis, depending on your plan term and the price you selected at checkout. To request a product demo, please contact sales.
Subscribers who choose month-to-month billing can cancel at anytime and they will not be charged for the following month. We do not offer partial refunds if you cancel before the end of your most recently paid billing cycle.
We do offer volume-based discounts. Please contact sales for more information.
For all plans, standard customer support is available by phone, chat, and email at support@batchservice.com. Technical support is available via email at techsupport@batchservice.com
Our basic plan provides group onboarding and self-serve support & education. For advanced users, we offer dedicated meetings to assist with the configuration of BatchDialer’s advanced features. In addition, we provide comprehensive training on our reputation monitoring feature, as well as other consultation services to help our customers get the most out of our dialer solution.
*Users may be assigned area codes outside of their local area due to nationwide inventory availability