How to Use IVR in Real Estate

How to Use IVR in Real Estate

Calling is integral to the success of any real estate business. But skillfully making calls isn’t the only factor that matters. In fact, your phone skills won’t mean much if you don’t have an efficient way to accept and direct incoming calls. Thankfully, you don’t have to hire someone to sit by the phone all […]

Using Cold Calling Best Practices to Protect Your Business

Using Cold Calling Best Practices to Protect Your Business

With recent changes to cold calling regulations, knowing how to cold call effectively is more important than ever. Because trust in the US voice network has been practically ruined by scammers, the FTC is working with carriers to change what’s allowed and is taking extreme action against callers who are taking advantage of consumers. To […]

What STIR/SHAKEN and New Cold Calling Regulations Mean for You

What STIR SHAKEN and New Cold Calling Regulations Mean for You

Believe it or not, cold calling is about a lot more than skillful sales techniques, smooth scripts, and convincing people not to hang up on you. In fact, the hang-ups, unanswered calls, and ineffective campaigns may not have anything to do with your sales skills at all. The world of business calling is changing drastically. […]

How Does Call Labeling Work?

How-Does-Call-Labeling-Work

Overview Call labeling is a system that categorizes calls and warns people when they might be receiving a suspicious call. Anyone who has seen a message like “Scam Likely” on an incoming call has benefitted from call labeling. Call labels like “Fraud,” “Scam,” and “Scam Likely” warn users that they may be receiving a spam […]